Want to prevent delivery notifications from landing in customers’ SPAM folder?

Start sending emails from a custom email domain and boost email delivery rates. AfterShip enables you to use CNAME entries for verification of “Send from” email addresses. AfterShip sends out delivery notifications using Sendgrid. Points to consider if you use SPF (Sender Policy Framework)

You can include SendGrid to the existing SPF record
You need to add CNAME entries at AfterShip’s end

🔗 Create CNAME records

Access your Organization account > Sender Emails > Click on "Verify Domain" to get 3 CNAME entries


Create 3 CNAME records at your domain's DNS settings and save changes
Come back to the Sender Emails page, once CNAME entries are added > Click on Verify to finish the process

Note: It may take up to 24-48 hours to reflect the changes.

✅ Verify domain using a custom DKIM selector

If CNAME records pre-exist in SendGrid, follow the below-mentioned steps.

Access your Organization account > Sender Emails > Click on "Verify Domain" to get 3 CNAME entries
Create 3 CNAME records with the below-mentioned values at your domain's DNS settings.

Instead of creating entries starting with values s1 & s2, you need to use a01 and a012 respectively.


Save changes

Once CNAME entries using the custom DKIM selector are created, contact us at [email protected] so that we can check the entires at our end.

🔗Add SendGrid to an existing SPF record

Insert include:sendgrid.net to the existing SPF record. For example, if your SPF record is something like this:

v=spf1 a -all
Modify it as mentioned below:

v=spf1 a include:sendgrid.net -all
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