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Carrier - Yodel Troubleshooting Tips

Troubleshoot Yodel carrier issues in AfterShip Shipping: check credentials, service settings, label errors, and account setup to restore shipping.

Overview

If you are receiving an error messages related to the Yodel shipments, the article provides the troubleshooting tips to help you resolve the issues.

Error messages

Invalid tariff code - 24HCLP
Invalid tariff code - 48HCLP

What does it mean

The error indicates that your account is not enabled to use the 24HCLP/48HCLP service, which is Yodel Store service.

How to solve

Please ensure you have set the correct account number in AfterShip system to use the expected Yodel Store services. If you have confirmed the account number is correctly set but still facing this error, please consult with your Yodel account manager to double check your account permission.

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