Plans: All plans Platforms: All platforms
Overview
AfterShip Tracking allows you and your customers to track your shipments at any time with a tracking number.
Each tracking number is represented by a status at every step of the shipment’s journey. Further, couriers provide checkpoint messages which are mapped to subtags.
Delivery status
The real-time status of shipments at any time is described below:
Status | Description |
Pending | No information is available on the carrier website, or the tracking number has not been tracked yet. |
Info Received | The shipment has been received and accepted by a shipping carrier. |
In Transit | The shipment is on its way to its destination. |
Out for Delivery | The shipment has reached a shipping transit point near the recipient and has been loaded and headed toward its final delivery destination. |
Available for Pickup | The shipment was dropped off at the collection point near the recipient and is waiting for the recipient to come and pick it up |
Delivered | The package has been successfully delivered to the recipient. |
Attempt Failed | The shipment could not be delivered to the recipient during the delivery attempt made by the shipping carrier. |
Exception | There is an issue with the shipment which may result in a change in the scheduled delivery date or terminate the delivery of the shipment |
Expired | No tracking information has been received for this shipment in the last 30 days. |
You can also send automated email notifications for 7 of these tracking statuses to your customers.