Plans: All plans; Platforms: All platforms
Overview
When products are imported from your eCommerce platform to AfterShip Feed and category-mapped to your TikTok Shop category, you can publish them to TikTok Shop.
Once a product is published, you can manage its TikTok Shop listing from Channel listings in AfterShip Feed. Depending on the product's current status, you can Deactivate, Delete, or Reactivate the listing.
Active status on TikTok Shop
Once TikTok reviews the products, they will show under the Active tab in the Manage Products section with Active status.
Active status means the products are open to customers for sale.
Synced and live products on TikTok Shop show with the Active status in AfterShip Feed.
Deactivated status on TikTok Shop
You can deactivate products that are synced to TikTok Shop to make them unavailable for sale on your TikTok Shop.
Deactivating a product does not delete its listing. You can reactivate the product when you want to make it available for sale again.
When a product is deactivated, it shows with the Inactive status in AfterShip Feed.
When a product becomes inactive or deactivated on TikTok Shop, new changes to the product title, description, images, and inventory are no longer synced back to your eCommerce platform.
Manage published products from Channel listings
For products that are already published to TikTok Shop, use Channel listings in AfterShip Feed to manage the listing:
Log in to your AfterShip Feed admin.
Go to Channel listings.
Select your TikTok Shop channel.
Find the published product you want to manage.
You can use the status tabs to find products based on their current listing status.
Deactivate a product
Use Deactivate when you want to make an active TikTok Shop product unavailable for sale without deleting its listing.
In Channel listings, open the Active tab.
Select the product you want to deactivate.
Select Deactivate.
The product becomes Inactive and is no longer available for sale on TikTok Shop. The listing is not deleted.
Delete a product
Use Delete when you want to remove a published product listing.
In Channel listings, select the product you want to remove.
Select Delete.
The product moves to the Deleted status.
Note
Delete and Deactivate have different outcomes:
Deactivating a product makes it inactive without deleting the listing.
Deleting a product moves it to the Deleted tab.
TikTok Shop does not permanently delete the product, so you can relist it later.
Reactivate a product
If a product is Inactive, you can reactivate it when you want to make it active again.
In Channel listings, open the Inactive tab.
Select the product you want to reactivate.
Select Activate.
Key takeaways
Use Channel listings in AfterShip Feed to manage products that are already published to TikTok Shop.
Deactivate a product to make it unavailable for purchase without deleting its listing.
Delete a product to remove it from the active listings. It will appear under the Deleted tab.
Reactivate an inactive product when you want to make it available again.
Check the product status in Channel listings to confirm the current state of the listing.