Automizely Pte. Ltd.

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Say you have a TikTok Shop order #123, and it is "In Transit " in the TikTok Shop seller center.

But the package is showing as delivered on the courier website.

AfterShip Feed (Feed for TikTok Shop) syncs your tracking number to TikTok Shop once you fulfill the order in Shopify or other eCommerce platforms. Then, TikTok Shop tracks the package status by itself.

Sometimes, TikTok Shop can't update the status correctly. At the moment, AfterShip Feed also doesn't have a way to notify the TikTok Shop team to correct it.

If your TikTok Shop order has been a long time stay in “In Transit”, please contact the TikTok Shop team by <a href="https://seller-uk.tiktok.com/ticket/create?shop_region=GB" rel="nofollow noopener noreferrer" target="_blank">creating a ticket</a>.

Learn why your TikTok Shop order shows In Transit after delivery, how AfterShip Feed syncs tracking numbers, and when to contact TikTok Shop support to fix it.

Why Is My TikTok Shop Order Still “In Transit” While the Package Has Been Delivered

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Why Is My TikTok Shop Order Still “In Transit” While the Package Has Been Delivered

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Why is my order still "In Transit"?

How can I resolve it?