Automizely Pte. Ltd.

Plans: Premium, Enterprise | Platforms: All platforms

A website with a custom domain reflects your brand image and enjoys better visibility. With Namecheap, create a custom domain for branded returns page and enhance SEO ranking.

Enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. Connect with our support team for the same.

Important: Enabling SSL is mandatory due to the new Cloudflare policy. If you are already using a custom domain, make sure SSL is enabled for an uninterrupted experience. Contact our support team for assistance.

Go to Namecheap &gt; Domain List &gt; Click Manage button next to your domain &gt; Advanced DNS &gt; Add new record

Consider <code>www.domains.com</code> as your website and enter details as follows

1. Go to Namecheap &gt; Domain List &gt; Click Manage button next to your domain &gt; Advanced DNS &gt; Add new record
2. Consider <code>www.domains.com</code> as your website and enter details as follows

Host: Based on the above example, returns

Points to:<code>domains.aftership.com</code>

Domains is a placeholder for your brand's name (i.e., antiquevase),

For the existing users, the default returns page URL will still be formatted as <code>https://{org.short_name}returnscenter.com.</code> Though they will receive a new domain <code>https://{org.short_name}.aftership.com/returns</code> with the launch of the new version of the AfterShip returns page URL.

- For the existing users, the default returns page URL will still be formatted as <code>https://{org.short_name}returnscenter.com.</code> Though they will receive a new domain <code>https://{org.short_name}.aftership.com/returns</code> with the launch of the new version of the AfterShip returns page URL.

Learn more about <a href="https://support.aftership.com/en/returns/article/set-up-a-custom-domain-for-branded-returns-page-1c0yu20??bust=1735793684141" rel="nofollow noopener noreferrer" target="_blank">setting up a custom domain for branded returns page</a>.

For the new users, the default returns page will be updated to <code>https://{org.short_name}.aftership.com/returns</code> automatically when they first connect and set up their store with AfterShip Returns.

- For the new users, the default returns page will be updated to <code>https://{org.short_name}.aftership.com/returns</code> automatically when they first connect and set up their store with AfterShip Returns.

Custom domain: <code>https://returns.yourdomain.com</code>

Save all changes to make sure the new CNAME record is properly listed in the records.

1. Save all changes to make sure the new CNAME record is properly listed in the records.

Changes to DNS settings might take some time to propagate, anywhere from a few minutes to 48 hours.

Ensure that the target URL you are pointing to is set up to handle requests to your branded returns page.

- Changes to DNS settings might take some time to propagate, anywhere from a few minutes to 48 hours.
- Ensure that the target URL you are pointing to is set up to handle requests to your branded returns page.

For any further questions or help, please contact our chat support team or reach out to us at <a href="mailto:support%2Breturns@aftership.com" rel="nofollow noopener noreferrer" target="_blank">support+returns@aftership.com</a>.

Create a CNAME entry in Namecheap for AfterShip Returns: point your branded returns page to a custom domain, verify DNS, and launch the page.

Create CNAME Entry for Branded Returns Page in Namecheap

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Create CNAME Entry for Branded Returns Page in Namecheap

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