Automizely Pte. Ltd.

If you are receiving an error message related to VESYL's billing, the article provides the troubleshooting tips to help you resolve the issue.

User is only allowed to be charged manually

The error indicates that the customer has not enabled auto-billing in the VESYL portal. Therefore, VESYL can only process charges manually.

<a href="https://app.vesyl.com/settings" rel="nofollow noopener noreferrer" target="_blank">Log in to your VESYL account</a> and access the Billing settings.

Under Balances and Payment Methods, click ** + Add funds** to add funds to your VESYL account manually, or you can also enable Auto recharge option in VESYL for future preference. This will allow automatic billing and prevent similar issues going forward.

1. <a href="https://app.vesyl.com/settings" rel="nofollow noopener noreferrer" target="_blank">Log in to your VESYL account</a> and access the Billing settings.
2. Under Balances and Payment Methods, click ** + Add funds** to add funds to your VESYL account manually, or you can also enable Auto recharge option in VESYL for future preference. This will allow automatic billing and prevent similar issues going forward.

If you have any further questions, feel free to contact our support team via live chat or email us at <a href="mailto:support+shipping@aftership.com" rel="nofollow noopener noreferrer" target="_blank">support+shipping@aftership.com</a>.

Troubleshoot VESYL carrier issues in AfterShip Shipping: check credentials, service settings, label errors, and account setup to restore shipping.

Carrier - VESYL Troubleshooting Tips

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Carrier - VESYL Troubleshooting Tips

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