Plans: All plans Platforms: All platforms
Overview
AfterShip Tracking lets you search for your shipments on the Shipments dashboard individually and in bulk. For finding individual shipments, multiple segments are supported that you can put in the search bar to find the shipment you are looking for.
Steps to search individual shipments
Go to the Tracking dashboard > Shipments in your AfterShip Tracking admin
In the Search bar, input one of the following segments to retrieve the shipment associated with that segment:
Segment | Description |
Tracking number | Tracking number of a shipment. |
Shipment title | A title that can be customized by users. By default, this field shows the tracking_number. |
Order number | The identifier of the order is usually the order number that merchants show to their customers. |
Order ID | The globally unique identifier of the order, usually used for the merchant's internal reference. |
Customer name | The person who placed the order, or the person in whose name the order is placed. |
Email address | Email address(es) to receive the tracking updates notifications. |
Phone number | Phone number(s) to receive the SMS tracking updates notifications. |
Custom fields | The custom fields that are described and set up by users and created via API, CSV, or Admin. |
Note | Note can be customized by users. |
Examples
Key takeaways
You can search for shipments individually or in bulk from the Shipments dashboard in AfterShip Tracking.
Search by tracking number, shipment title, order number, order ID, customer name, email, phone number, custom fields, or notes.
Custom fields created via API, CSV, or Admin offer advanced filtering options.