Plan: Free | Platform: AfterShip app for iOS and Android
Overview
The AfterShip app shows ads from brands on your shipment list and shipment details pages when you use the app in the United States. Ads help AfterShip cover the cost of running the app and keep it free. Learn where ads appear, who sees them, and how to stop AfterShip from using your personal data for ads.
How ads work in the app
Topic | Details |
Where ads appear | The shipment details page, and your shipment list after your 5th shipment |
Who sees ads | People who use the app in the United States |
Availability |
|
Ad format | One ad per placement, showing offers from brands, with dark mode support |
Who provides ads | A third-party advertising partner |
Note: If you have fewer than 5 shipments, you don't see an ad in your shipment list. Ads don't replace or hide any tracking information.
Turn off Personalized ads
The Personalized ads setting controls whether AfterShip shares your data with its advertising partner. The setting is on by default and is available on iOS version 5.26.5 and later.
Open the AfterShip app.
Go to the Account page.
Turn off Personalized ads.
You still see ads, but the ads aren't based on your personal data. The setting stays the same when you log out and log back in. To use personalized ads again, turn on Personalized ads.
FAQs
1. Why am I seeing ads in the AfterShip app?
The AfterShip app is free to use. Ads help AfterShip cover the cost of running the app and keep it free.
2. Can I turn off ads in the AfterShip app?
No. The app doesn't have a setting to turn off ads. You can turn off Personalized ads so that ads aren't based on your personal data.
3. Can I pay to remove ads?
No. The app doesn't offer a paid option to remove ads.
4. What data does AfterShip share with advertising partners?
Section 4.5 (Advertising Partners) of the AfterShip Privacy Policy for end users describes the data AfterShip shares. Advertising partners process this data on behalf of AfterShip under data processing agreements. AfterShip doesn't sell your personal data.
5. Does AfterShip sell the products shown in ads?
No. The offers come from brands in the advertising partner's network.
6. Do ads affect my tracking updates or notifications?
No. Tracking information, delivery updates, and notifications work the same way with or without ads.
7. How do I report an inappropriate, broken, or misleading ad?
Contact AfterShip Support with a screenshot of the ad, your app version, and your device model. AfterShip reviews the ad with its advertising partner.
Key takeaways
The AfterShip app shows ads from brands to keep the app free
Turning off Personalized ads stops AfterShip from sharing your data with its advertising partner
Ads appear only for people using the iOS or Android app in the United States
You see ads on the shipment details page and in your shipment list after 5 shipments
You can't turn off ads; the Personalized ads setting changes only whether ads use your data