Learn More About Transit Time Calculation

Plans: All plans Platforms: All platforms

Overview

We're aligning our transit time calculation with carrier standards for improved accuracy. Our previous method included the pick-up date, resulting in an extra day compared to carriers. Now, transit time starts on the first day after pick-up, aligning with carriers. This change simplifies SLA management and help you better monitor your shipping performance.

What you’ll learn

In this tutorial, we’ll discuss:

Old logic for calculating the Transit time
New logic for calculating the Transit time
Impact

Old logic for calculating the Transit time

The picked-up date is considered as one transit day

When the shipment is delivered:

- Transit time (in days) = Delivered date - picked-up date + 1

When the shipment is not delivered:

- Transit time (in days) = Current date - picked-up date + 1

Example:



Only the date is considered in the calculation, not the hours.

New logic for calculating the Transit time

The picked-up date is not considered as one transit day

When the shipment is delivered:

- Transit time (in days) = Delivered date - picked-up date

When the shipment is not delivered:

- Transit time (in days) = Current date - picked-up date

Example:



Only the date is considered in the calculation, not the hours.

Impact

This change will impact all the transit time values in AfterShip Tracking:

Shipment dashboard



Analytics > Transit times report




If you have any queries, feel free to connect with our support team for quick assistance.

Updated on: 01/02/2024