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How to Change the Delivery Address?

AfterShip only helps with shipment tracking. The requirement of changing the delivery address totally depends on the e-commerce platform with which you have placed the order. It also depends on your courier/shipping company and if they entertain the provision of address change.

AfterShip does not handle physical deliveries or modify shipment details, such as the destination country.

How to change the delivery address of your order?

Who Can Update Your Shipping Address?

Only the following parties can update your shipping address:

  1. Contact the Courier: Use the courier’s customer service contact information, which is often available on their website or through the tracking details provided by AfterShip. Provide your tracking number and the updated address to check if an address change is possible.

  2. Reach Out to the Merchant/Seller: If the courier cannot process the address change, contact the store or seller where you placed the order. Share your tracking number and the correct address to request assistance.

Address changes are time-sensitive and may not be possible once the package is out for delivery or has reached certain stages in transit.

For specific information related to your tracking number or details about the carrier/shipping company, kindly reach out to your seller or shipper.

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