AfterShip Tracking implements a 120-day data retention policy for shipment data. This policy ensures that only shipment records from the last 120 days are accessible in the dashboard. Below, we explain the implications of this policy and address common questions.
What is the 120-Day Data Retention Policy of AfterShip?
The AfterShip Tracking dashboard is designed to display shipment data for the most recent 120 days. Any orders or shipments older than this timeframe are automatically removed from the dashboard and cannot be retrieved. This policy helps maintain system efficiency and ensures that the dashboard remains focused on recent and relevant data.
Implications for Viewing Shipment Data
Limited Visibility: Users can only view shipment data for the last 120 days. Older shipments will not appear in the dashboard, even if they were previously visible.
Dashboard Display: If you notice that only a limited number of pages or shipments are visible, it is likely because the older data has exceeded the 120-day retention period.
Implications for Updating Shipment Statuses
Status Updates: Shipment statuses (e.g., "Delivered," "Returned to Sender," or "Lost") can only be updated for shipments that are currently visible in the dashboard. Once a shipment exceeds the 120-day retention period, it is no longer possible to modify its status.
Frequently Asked Questions
Can I retrieve shipment data older than 120 days?
No, shipment data older than 120 days is permanently removed from the dashboard and cannot be retrieved.
Why can’t I see all my shipments in the dashboard?
The dashboard only displays shipments from the last 120 days. Older shipments are automatically excluded to comply with the data retention policy.
Can I update the status of an older shipment?
No, status updates are only possible for shipments visible in the dashboard. Once a shipment is older than 120 days, it cannot be modified. By understanding the 120-day data retention policy, users can better manage their shipment tracking and ensure timely updates within the dashboard's limitations.