Articles on: Notifications

How to Set Up Email Notifications for Partially Fulfilled Orders

Plans: Pro, Premium, Enterprise Platforms: All (Including order API users)


For merchants whose fulfillment centres don’t deliver orders as separate shipments, it becomes difficult to inform customers if some items from their order get shipped and some don’t. AfterShip lets merchants notify customers when their order is partially fulfilled with detailed information on the shipped and not shipped items.

Steps to set up partially fulfilled emails

Log in to AfterShip Tracking admin
Navigate to Notifications < Create email workflow
Select Order status, remains or updates to, and Partially fulfilled

Click Create
Change the Status to Enabled
Add extra filters if you want to determine what triggers this flow, and edit the email template if required

Hit the Save button once you are done with the changes

Note: You can easily drag and drop the order items in the email as per your choice

If you have any queries, feel free to connect with our support team for quick assistance.

Updated on: 13/11/2023

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