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Latest Tracking releases, improvements, feature launches, and operational product updates.

By Harneet1 author14 articles

Handle Exception Shipments with AfterShip AgentHandle Exception Shipments with AfterShip Agent in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and avoid setup errors.

Benchmark-Based On-Time Evaluation in Shipment DashboardBenchmark-based On-time Evaluation in Shipment Dashboard in AfterShip Tracking: review requirements, choose the right options, confirm the result.

Getting Started with AfterShip Order Edits

Understanding Order Holds in AfterShip Order Edits

Customize Shopper Actions in AfterShip Order Edits

Configure Order Edit Rules in AfterShip Order Edits

Track Shopper Edits and Revenue with Order Edits Analytics

Use AfterShip Post-purchase MCP with an AI AssistantLearn how to connect AfterShip Post-purchase MCP with Claude, ask about shipments and returns, and get live AfterShip data through your AI assistant.

Set Up and Manage AfterShip OffersSet up and manage AfterShip Offers, configure offer placements, manage data sharing and brand safety, and earn revenue from your post-purchase experience.

Connect Amazon Seller Central Store to AfterShip TrackingThis article explains how you can connect your Amazon Seller Central store to AfterShip Tracking.

How to File a Carrier Claim from AfterShipRead this article to learn how to find claim-eligible shipments, file a claim, use the browser extension to fill the carrier's form, and check which claims you've submitted.

Analyzing Shipment Performance with AfterShip Agent

Set Up Exception Handling SettingsLearn how to set up exception handling in AfterShip Tracking, and which of your choices reaches which place. Once live, your whole team works one shared queue of flagged shipments.

Understanding Ads in the AfterShip AppLearn where ads appear in the AfterShip app, who sees them, and how to turn off personalized ads on iOS and Android.