How to Check Transit Time Reports With AfterShip
Relevant to: All eCommerce platforms on Premium and above plans
Keeping a tab on average transit time is imperative for eCommerce businesses in order to deliver the best post-purchase experience.
AfterShip shows a comprehensive transit time report and offers crucial filters to help users take necessary actions to improve their shipping performance.
In this tutorial, we’ll discuss:
Transit time report
Transit time data filters
Transit time data analysis
Delivery attempt analysis
Go to the Analytics section of your AfterShip account > Click Transit times
Now, you will see filters and well-segregated transit time data like this:
Note: You can check transit time data based on 'State' if you operate in the USA. For other countries, the state-wise data is not available for the time being.
Shipment: Filter and sort data by shipment Created at, Ordered at, and Picked up at dates
Date range: Define the period for which you want to see the transit time data
Compare date: With Compare date, you can compare how the shipments perform against your preferred dates
Location: Filter data based on origin and destination countries, states, and cities
Carrier/Service: Select the carriers for which you would like to check the transit time
Store name: Select the store for which you want to fetch the date
P85 transit time (d): It shows the time that 85% of shipments took to reach their destination.
Avg. transit time (d): It shows the average time shipments took to reach their destination.
Transit time over time: It shows you how P85 and Average transit time changes over time. You can select the measurement interval as per your choice (Day, Week, or Month).
Transit time distribution: It shows the transit time based on the number of days. For example, if the transit time of your maximum shipments is between 4 and 7, the chart will indicate data as shown above.
Transit time by carriers: It tells you how much transit time varies when you have different carriers for shipment delivery. You can sort the results as well.
To access in-depth data about more couriers, simply scroll down. You will see the list of carriers, delivered shipments, transit time, and transit time distribution like this:
To see the transit time data for all your carriers, click View more.
Transit time by lanes: It tells you about the time that a shipment takes to reach its destination from the origin point. It can help you greatly if you ship globally. For example, it would be easier for you to check the transit time of a shipment moving from one country to another.
To see data about all the lanes, just scroll down to the bottom.
To check transit time data based on lanes, click View more.
Before discussing successful delivery attempts over time, let’s look at the basic terminologies.
Delivery attempt: When a delivery agent from a carrier tries to physically drop off a package to its intended address and recipient.
Categorization of delivery attempts
a. Successful delivery attempts: When a delivery driver from a carrier successfully delivers the package to its intended address and recipient or conveys the parcel in some other way, such as handing it to a neighbor.
b. Unsuccessful delivery attempts: When a delivery driver from a carrier, despite the delivery attempt, can’t deliver the package to its intended location and recipient, the tracking number will classify the delivery attempt as unsuccessful.
c. AfterShip recognizes the tracking numbers that have a delivery attempt based on the following scenarios,
i. When the parcel status updates to Failed attempt
ii. When the parcel status updates from Out for delivery to Exception
iii. When the parcel status updates to Available for pick up or Delivered
Delivery attempts classification by number: The number of attempts made by a delivery driver to deliver a package successfully to its intended destination and recipient. A redelivery attempt can be a first delivery attempt, second delivery attempt, third delivery attempt, and so on.
The graph below illustrates the pattern showcasing the performance of successful delivery attempts over time.
Filter data by day, week, or month for a more granular or panoramic timeframe view.
Click View details to analyze the in-depth performance of your business’s successful delivery attempts over time.
Detailed report analysis
a. Filter and sort data by shipment created at, ordered at, and picked up at dates, timeframe, location, carrier, shipping service, and store name.
b. View the total number of shipments delivered successfully on a particular day, week, or month (based on your selection).
c. View the ratio of shipments delivered in the 1st, 2nd, and 3rd attempts to total shipments delivered over a specified period.
d. To download the report, click ↥Export CSV.
The bar chart below gives you a precise analysis of successful delivery attempts made by carriers over a specified period of time. The chart also illustrates the number of attempts it took for respective carriers to successfully deliver a package to the customer. This information can help formulate a strategy to choose suitable carrier partners for future shipments.
Click View details to analyze the performance of your business’s successful delivery attempts by different carriers.
Detailed report analysis
a. Filter and sort data by shipment created date, shipment pick-up date, shipment ordered date, timeframe, location, carrier, shipping service, and store name.
b. View the success ratio of shipments delivered in the 1st, 2nd, and 3rd attempts to total shipments delivered by different carriers over a specified period.
c. To download the report, click ↥Export CSV.
For any further questions or help, please contact our chat support team
Keeping a tab on average transit time is imperative for eCommerce businesses in order to deliver the best post-purchase experience.
AfterShip shows a comprehensive transit time report and offers crucial filters to help users take necessary actions to improve their shipping performance.
📢 What you’ll learn:
In this tutorial, we’ll discuss:
Transit time report
Transit time data filters
Transit time data analysis
Delivery attempt analysis
Transit time report
Go to the Analytics section of your AfterShip account > Click Transit times
Now, you will see filters and well-segregated transit time data like this:
Transit time data filters
Note: You can check transit time data based on 'State' if you operate in the USA. For other countries, the state-wise data is not available for the time being.
Shipment: Filter and sort data by shipment Created at, Ordered at, and Picked up at dates
Date range: Define the period for which you want to see the transit time data
Compare date: With Compare date, you can compare how the shipments perform against your preferred dates
Location: Filter data based on origin and destination countries, states, and cities
Carrier/Service: Select the carriers for which you would like to check the transit time
Store name: Select the store for which you want to fetch the date
Transit time data analysis
P85 transit time (d): It shows the time that 85% of shipments took to reach their destination.
Avg. transit time (d): It shows the average time shipments took to reach their destination.
Transit time over time: It shows you how P85 and Average transit time changes over time. You can select the measurement interval as per your choice (Day, Week, or Month).
Transit time distribution: It shows the transit time based on the number of days. For example, if the transit time of your maximum shipments is between 4 and 7, the chart will indicate data as shown above.
Transit time by carriers: It tells you how much transit time varies when you have different carriers for shipment delivery. You can sort the results as well.
To access in-depth data about more couriers, simply scroll down. You will see the list of carriers, delivered shipments, transit time, and transit time distribution like this:
To see the transit time data for all your carriers, click View more.
Transit time by lanes: It tells you about the time that a shipment takes to reach its destination from the origin point. It can help you greatly if you ship globally. For example, it would be easier for you to check the transit time of a shipment moving from one country to another.
To see data about all the lanes, just scroll down to the bottom.
To check transit time data based on lanes, click View more.
Delivery attempt analysis
Before discussing successful delivery attempts over time, let’s look at the basic terminologies.
Delivery attempt: When a delivery agent from a carrier tries to physically drop off a package to its intended address and recipient.
Categorization of delivery attempts
a. Successful delivery attempts: When a delivery driver from a carrier successfully delivers the package to its intended address and recipient or conveys the parcel in some other way, such as handing it to a neighbor.
b. Unsuccessful delivery attempts: When a delivery driver from a carrier, despite the delivery attempt, can’t deliver the package to its intended location and recipient, the tracking number will classify the delivery attempt as unsuccessful.
c. AfterShip recognizes the tracking numbers that have a delivery attempt based on the following scenarios,
i. When the parcel status updates to Failed attempt
ii. When the parcel status updates from Out for delivery to Exception
iii. When the parcel status updates to Available for pick up or Delivered
Delivery attempts classification by number: The number of attempts made by a delivery driver to deliver a package successfully to its intended destination and recipient. A redelivery attempt can be a first delivery attempt, second delivery attempt, third delivery attempt, and so on.
Successful delivery attempts over time
The graph below illustrates the pattern showcasing the performance of successful delivery attempts over time.
Filter data by day, week, or month for a more granular or panoramic timeframe view.
Click View details to analyze the in-depth performance of your business’s successful delivery attempts over time.
Detailed report analysis
a. Filter and sort data by shipment created at, ordered at, and picked up at dates, timeframe, location, carrier, shipping service, and store name.
b. View the total number of shipments delivered successfully on a particular day, week, or month (based on your selection).
c. View the ratio of shipments delivered in the 1st, 2nd, and 3rd attempts to total shipments delivered over a specified period.
d. To download the report, click ↥Export CSV.
Successful delivery attempts by carriers
The bar chart below gives you a precise analysis of successful delivery attempts made by carriers over a specified period of time. The chart also illustrates the number of attempts it took for respective carriers to successfully deliver a package to the customer. This information can help formulate a strategy to choose suitable carrier partners for future shipments.
Click View details to analyze the performance of your business’s successful delivery attempts by different carriers.
Detailed report analysis
a. Filter and sort data by shipment created date, shipment pick-up date, shipment ordered date, timeframe, location, carrier, shipping service, and store name.
b. View the success ratio of shipments delivered in the 1st, 2nd, and 3rd attempts to total shipments delivered by different carriers over a specified period.
c. To download the report, click ↥Export CSV.
For any further questions or help, please contact our chat support team
Updated on: 09/05/2023
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