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Admin Settings

Configure business days, locations, shipping rules, automation, and advanced settings.

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Articles

How to Update Your Industry in AfterShip AccountUpdate Your Industry in AfterShip Account: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues, and avoid setup errors.
How to Change Your Organization NameChange Your Organization Name in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
How to Delete Your AfterShip AccountLearn how to delete your AfterShip account step-by-step, including removing store connections and organizations.
Configure AfterShip Support AccessConfigure AfterShip Support Access: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues, and avoid setup errors.
Set Up Ship-from LocationsSet Up Ship-from Locations in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
How to Update Your Company DetailsUpdate Your Company Details in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
How to Adjust the Timezone Setting for Your OrganizationAdjust the Timezone Setting for Your Organization in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and avoid setup errors.
How to Update Your Billing Email AddressAfterShip Tracking billing guide: understand charges, plan fees, payment timing, invoices, and where to review account billing details, and avoid setup errors.
How to Update Your Billing AddressAfterShip Tracking billing guide: understand charges, plan fees, payment timing, invoices, and where to review account billing details, and avoid setup errors.
How to Delete Your Organization in AfterShipAs an organization owner, you can delete your organization and associated data when you no longer use AfterShip products.
How to Set up and Manage Shipment Alerts?Set up Shipment alerts to proactively monitor unusual happenings in logistics operations, like delays, lost packages, or abnormal shipment patterns and trigger real-time notifications.
How to Update the Email of Your AfterShip AccountUpdate the Email of Your AfterShip Account: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues and avoid setup errors.
Learn More About AfterShip Member PlansAfterShip’s Member Plan offers team-based seats with flexible roles, monthly & annual billing options.
Reset Your AfterShip Account Password
Learn More About Multi-Leg Shipment Tracking SettingsMulti-Leg Shipment Tracking Settings in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
How to Update the Password of Your AfterShip AccountUpdate your AfterShip Tracking account password: change login credentials, follow security requirements, and keep organization access protected.
Learn About Internal Notifications to Organization MembersInternal Notifications to Organization Members in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and avoid setup errors.
Learn About Multi-Organization FeaturesMulti-Organization Features in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
Set Up Business Days To Calculate Order-To-Delivery TimeSet Up Business Days To Calculate Order-To-Delivery Time in AfterShip Tracking: review requirements, choose the right options, confirm the result.
Set up 2FA for Your AfterShip AccountSet up 2FA for Your AfterShip Account: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues, and avoid setup errors.
Setting Up Okta SAML SSO for AfterShipSetting Up Okta SAML SSO for AfterShip: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues, and avoid setup errors.
How to Create Multiple Organizations in Your AccountCreate Multiple Organizations in Your Account in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow.
Set Up Custom Fulfillment StatusesSet up custom fulfillment statuses for different stages of order fulfillment, including pre-shipment and in-store pickup orders, to enhance the customers' post-purchase experience.
How to Cancel Your Subscription?Learn how to cancel the AfterShip subscription in a few easy steps and get quick tips for subscription auto-renewal.
How to Upload and Manage Images in Email NotificationsUpload and Manage Images in Email Notifications in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and avoid setup errors.
How to Link Product Documents and Videos in Your Email NotificationsLink Product Documents and Videos in Your Email Notifications in AfterShip Tracking: follow setup steps, configure key options, verify behavior.
Learn More About Custom Roles ManagementCustom roles in AfterShip Tracking: create permission-based roles, assign team access, manage admin controls, and keep account operations secure.
How to Set up SSO (Single Sign-On)
How to Manage User Roles and Permissions in AfterShip TrackingManage User Roles and Permissions in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
Phone Number VerificationPhone Number Verification in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
Learn About LocationsAfterShip’s Locations feature lets merchants add and manage multiple locations, such as warehouses, ship-from addresses, return locations or any other place that is used to manage or stock inventory.
Learn About Carrier Auto-DetectionCarrier Auto-Detection in AfterShip Tracking: review requirements, choose the right options, confirm the result, and keep operations running smoothly.
View and Export Audit LogsView and Export Audit Logs in AfterShip Tracking: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
Manage Team Members in AfterShipWith AfterShip, you can easily invite new members, assign roles, and manage permissions according to your team's needs.
How to Change the Language of Your AfterShip AccountChange the Language of Your AfterShip Account: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.
Troubleshooting: Cannot Access OrganizationUnable to access your organization on AfterShip? Discover the causes and follow simple steps to resolve the issue.

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