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AfterShip Tracking

Track shipments, reduce WISMO tickets, and optimize post-purchase delivery performance.

421 articles

Tracking & Status

Learn About Shipment Tracking Using a Test Slug and Number
Learn About Shipment Tags
How to Perform Bulk Shipment Search
Using AI Search on the Tracking Dashboard
Opening CSV Export in Google Sheets
Guide to Export Shipments Data
How to Schedule Shipments View Emails
Send Analytics Dashboards and Reports via Email
AfterShip Tracking Data Retention Policy
Guide to Import Tracking Number From Your Store to AfterShip
Display Tracking Status at the Store
Learn About On-Time Status Definitions
Learn About AfterShip In-Store Pickup Tracking
Everything You Need to Know About Exception Shipments
Manage Shipments in AfterShip Tracking
Common CSV Import Errors
Shipments Auto-Import Frequency
How to Manually Update the Shipment Status?
Learn About Pending Status in AfterShip Tracking
Learn About Delivery Status
Learn About Delivery Sub-Status
Learn More About Shipment Dashboard Data Variables
Frequently Asked Questions About Shipment Tracking and Statuses
Syncing AfterShip Checkpoint Events to Shopify
Filter Shipment Data by Specific Events
Guide to Update Shipment Details
Enhance Multi-Piece Shipment Visibility
Filter Shipment Data with Basic Filters
Learn How to Manage Shipment Review tags
How to Export AfterShip Orders Data
Reduce Shipment Delays with Pending Time Visibility
How to Set Up CSV Auto-fetch
Update Carrier Slug for Non-pending Shipments
Learn About AfterShip Pre-Shipment Tracking
How to Import Orders via CSV Auto-fetch
How to Manually Import Orders via CSV Import
How to Export Shipment Reports in Custom Format
How to Filter Shipments by Issues
How to Search Individual Shipments
Understand AfterShip Tracking Order Status Mapping
Manually Import Shipments to AfterShip Tracking
Learn About Shipments Auto-import Settings
Understanding AfterShip Tracking's CSV Import Feature
Create and Manage Shipment Views
How to Perform Actions for Bulk Shipments
Learn About Shipment Custom Fields
Timezones Visualization in AfterShip Tracking
Learn More About AfterShip Tracking Orders Dashboard
Checklist for Auto Import Orders
Guide to Receive Destination Tracking Data
How to Set Up Auto-Import for Return Shipments

Branded Tracking Page

Add Support Chat Widget to Branded Tracking Page
Set Up a Custom Domain for the Branded Tracking Page
Enable Email and SMS Notifications Subscription on Tracking Page
Set Up Pre-Shipment Tracking on Branded Tracking Page
AfterShip Domain Management
Add Dynamic Promotional Banners to the Tracking Pages
Set Up Shipment Alerts on Tracking Page
Add and Use Custom Fonts for Branded Tracking Page
How to Use Tracking Page Segmentation
Autofill Tracking Number on the Order History Page
Add Track Button to CS-Cart Store
Align the Track Button to the Center of the Page
Learn About the AfterShip Track Button
Add Track Button to Magento 1 Store
Modify the Track Button Parameter
Add Track Button to PrestaShop Store (Version 1.7.6.5)
Add Track Button to 3dcart Store
Add Track Button to WooCommerce Store
How to Customize Block and Section Styles
How to Edit Header Message
How to Customize the Order Lookup Page
Set Up and Customize the Branded Tracking Page
How to Edit Header and Add Logo
SSL Certificate for the Branded Tracking Page
Add Track Button to Shopify Store
Add Track Button to Magento 2 Store
Add Track Button to PrestaShop Store
Add Order Lookup Widget (Track Button) to BigCommerce Store
Set Up Carrier and Location Masking
Enable and Customize Tracking Page Content in Multiple Languages
Add Tracking Clips to Your Store and Shipping Notifications
Set Up In-Store Pickup Tracking Page
Customize Shipment Review Layout for Branded Tracking Page
Troubleshooting Nosto Recommendations
Change the Default Language of the Branded Tracking Page
Use Custom CSS to Personalize Your Tracking Page
Add Tracking Page to Your Shopify Store’s Navigation
How to Use iFrame to Embed Branded Tracking Page
Complete Guide to AfterShip Tracking Page URL Types & Configuration
Use Merge Tags to Personalize Tracking Pages
Image Design Tips for Branded Tracking Pages
Add Video and Playlist URL to Branded Tracking Pages
Learn About Tracking Page Templates
Add Alt Text to Product Images
Enable Return Widget on Branded Tracking Page
Display Blocks and Sections Based on Shipping Statuses and Devices
Complete Guide to Style and Customize Your Branded Tracking Page
Duplicate Branded Tracking Page to Another Organization
Add Tracking Page on Shopify Store and Notifications Using Proxy URL
Enable Reviews Collection on Branded Tracking Page
Learn About the Order Lookup Widget (Track Button)
Add AfterShip Tracking Link to Shopify Notifications
Display Product Recommendations on the Branded Tracking Page
Add Share Button to Branded Tracking Page to Enable Gift Tracking

Notifications

Create Personalized Shipment Notifications
Set Up and Schedule SMS Notification Flows
How to Set Up Multilingual Notifications
Set Up Pre-Shipment Order Notifications
Learn About the Supported Dynamic Fields in Email for Tracking Notifications
Set Up In-Store Pickup Tracking Notifications
Customer Role-Based Shipment Notifications
Schedule Automated Notifications
Send Individual Shipments Emails With Selectable Templates
Set Up AfterShip Emails Notifications with the Drag-and-Drop (Basic Email) Editor
Order and Shipment Tracking Notifications History
Set Up Delivery Arriving Soon Notifications
Use AI to Translate and Generate Email and SMS Content
Set Up All Split Order Shipments Delivered Notifications
How to Test Your Email or SMS Before Sending
Email & SMS AI Translation and Generation
How Timing Logic Works for AfterShip Tracking Notifications
Frequently Asked Questions About Notifications
Learn More About Message Segments, SMS Character Counts, and Credit Costs
Customize the Opt-Out Texts in AfterShip SMS
Set Up AfterShip SMS Notifications
How to Analyze the Performance of Email/SMS Flows
Know Your Customer (KYC) for sending SMS to the United Kingdom
Notify Both Shopper and Your Team About a Shipping Delay
Enable Shipment Progress Bar in Email Notifications
Verify Sending Domain for Delivery Notifications
Set Up Automated Notifications for Failed Delivery Attempts
Importance of Registering a Dedicated Phone Number
How to Send Internal Notifications
Display Product Recommendations in Tracking Emails
Insert Merge Tags in Tracking Notifications
Split Order Shipments Digest Notifications
Learn About Email Authentication
Introduction to the Notification Flow Triggers and Filters
Which Countries Are Supported by AfterShip SMS?
How to Get Webhook Updates for Revised EDDs
Learn More About Toll-Free Number Verification Rejection
How to Display Product Documents in Email Notifications
Guide to the Easy Email Template Editor
Guide to the Advanced Email Template Editor

Integrations

Connect ShipBob With AfterShip Tracking
Connect Emarsys With AfterShip Tracking
Integrate Bloomreach with AfterShip Tracking
Connect Yotpo Reviews With AfterShip Tracking
Integrate Postscript with AfterShip Tracking (Advanced)
Getting Started With Magento 2.x (CE and EE)
Connect Appmaker With AfterShip Tracking
Connect Sailthru With AfterShip Tracking
Integrate Zoho Inventory with AfterShip Tracking
Connect Multiple Stores to AfterShip
Integrate Marketplacer with AfterShip Tracking
Add Tracking Number to Orders in Magento 1
Add Tracking Number to Orders in OpenCart
Add Tracking Number to Orders in Ecwid
Connect Shopify With AfterShip Tracking
Connect Magento 1 With AfterShip Tracking
Connect Squarespace With AfterShip Tracking
Connect Shift4Shop With AfterShip Tracking
Magento Installation Troubleshooting
Connect Spree With AfterShip Tracking
Connect OpenCart With AfterShip Tracking
Guide to NetSuite Token-Based Authentication
Connect ShipStation With AfterShip Tracking
How to Use Unsupported Shopify Carriers for Fulfillment With AfterShip Tracking
Connect Salesforce Commerce Cloud With AfterShip Tracking
Integrate Gladly With AfterShip Tracking (Basic)
Integrate AfterShip Tracking with Extensiv
Connect AmeriCommerce Store to AfterShip Tracking
Connect Yotpo Loyalty & Referrals With AfterShip Tracking
Connect Kustomer With AfterShip Tracking
How to Connect Your WhatsApp Business Account
Set up Apple Wallet Order Tracking With AfterShip Tracking
Frequently Asked Questions About Apps and Integrations
Transitioning from Narvar to AfterShip: Klaviyo Integration Guide
Klaviyo Advanced: AfterShip-Klaviyo Email Types
Connect Zendesk With AfterShip Tracking
Connect Yotpo SMS With AfterShip Tracking
Klaviyo Advanced: Set up Klaviyo Flow Metrics and Triggers
Klaviyo Advanced: Set up Klaviyo Flow Email Content
Integrate AfterShip With Judge.me
Klaviyo Advanced: Integration With AfterShip Tracking
Connect Alloy Automation With AfterShip Tracking
Connect Attentive With AfterShip Tracking
Klaviyo Advanced: Text Variables and Dynamic Item Blocks
Connect Stamped.io With AfterShip Tracking
Connect BigCommerce With AfterShip Tracking
Connect eBay With AfterShip Tracking
Connect PrestaShop With AfterShip Tracking
Integrate Gladly With AfterShip Tracking (Advanced)
Connect WooCommerce With AfterShip Tracking
Connect Ecwid With AfterShip Tracking
Integrate CS-Cart With AfterShip Tracking
Connect Omnisend With AfterShip Tracking
PayPal Package Tracking
Connect Gorgias With AfterShip Tracking
Connect Loox With AfterShip Tracking
Connect Postscript With AfterShip Tracking (Basic)
Guide to Migrate From Klaviyo Basic to Advanced Integration
Connect Okendo With AfterShip Tracking

Admin Settings

Troubleshooting: Cannot Access Organization
How to Set up and Manage Shipment Alerts?
How to Change Your Organization Name
How to Delete Your AfterShip Account
Configure AfterShip Support Access
Set Up Ship-from Locations
How to Update Your Company Details
How to Adjust the Timezone Setting for Your Organization
How to Update Your Billing Email Address
How to Update Your Billing Address
How to Delete Your Organization in AfterShip
How to Update Your Industry in AfterShip Account
How to Update the Email of Your AfterShip Account
Learn More About AfterShip Member Plans
Reset Your AfterShip Account Password
Learn More About Multi-Leg Shipment Tracking Settings
How to Update the Password of Your AfterShip Account
Learn About Internal Notifications to Organization Members
Learn About Multi-Organization Features
Set Up Business Days To Calculate Order-To-Delivery Time
Set up 2FA for Your AfterShip Account
How to Set up SSO (Single Sign-On)
How to Create Multiple Organizations in Your Account
Create AI-Powered Shipping Rules
Customize Date and Phone Formats in Email/SMS via Merge Tags
Set Up Custom Fulfillment Statuses
How to Cancel Your Subscription?
How to Upload and Manage Images in Email Notifications
Configure Merge Tag Fallback Values
How to Link Product Documents and Videos in Your Email Notifications
Learn More About Custom Roles Management
Setting Up Okta SAML SSO for AfterShip
How to Manage User Roles and Permissions in AfterShip Tracking
Phone Number Verification
Complete Guide to Set Up Your Location and Shipping Rules
Learn About Locations
Learn About Carrier Auto-Detection
View and Export Audit Logs
Manage Team Members in AfterShip
How to Change the Language of Your AfterShip Account