Articles on: FAQs

How Many Countries Are Supported by AfterShip SMS?


Overview


AfterShip SMS offers two types of SMS services: transactional and promotional. These services have different rules and requirements depending on the country and the type of message. Additionally, the availability of our SMS service may vary based on your customers’ location and the message type selected by you.


What you’ll learn


In this article, you’ll learn about:



Promotional SMS flow templates


  • Welcome SMS
  • Browser abandonment SMS
  • Abandoned cart SMS
  • Price-drop SMS
  • Back-in-stock SMS
  • Winback SMS
  • Customer birthday SMS
  • SMS newsletter



Countries supported in promotional SMS


Plans: All Plans Platforms: Shopify


AfterShip SMS currently supports four countries, including:


  • The United States
  • The United Kingdom
  • Canada
  • Australia


However, If you have any questions about the availability of AfterShip SMS in your region, or if you'd like to request support for a particular country or message type, you can inform us by filling this form.


Transactional SMS flow templates


  • Shipment status update
  • Order fulfillment status update
  • Estimated delivery date update


Please note that in order to enable Order fulfillment status update and Estimated delivery date update, you are required to fill this form.


Countries supported in transactional SMS


Plans: Essential, Pro, Premium, Enterprise Platforms: All Platforms


AfterShip SMS provides worldwide coverage, supporting over 200 countries, including popular destinations like the United States, Canada, the United Kingdom, Australia, Germany, France, Japan, China, Brazil, India, and many others. This ensures your customers stay informed about their package, no matter where it’s headed.


You can check the full list of the countries here.



For any further questions or help, please contact our chat support team or reach out to us at [email protected].

Updated on: 15/04/2025